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Air, Sea & Road Cargo
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Need Tracking Help?
Can't find your tracking number, or getting an 'Invalid ID' error? Don't worry. Our automated cargo systems update constantly. Check your shipping receipt, booking confirmation email, or reach out directly to our live support team.
Where can I find my tracking or consignment number?
Your tracking or consignment number can be found on your cargo booking confirmation email, physically on your cargo receipt, or listed on the digital invoice generated at dispatch.
How frequently are shipment locations updated?
Shipment locations are updated in real-time as your cargo arrives and is scanned at major transport hubs, airport handovers, maritime custom gates, and final sorting centers. This typically occurs every 2 to 4 hours.
What should I do if my shipment status is not updating?
If your shipment status hasn't changed for more than 24 hours, it is likely in transit between long-distance hubs. However, if the delay persists, please contact our cargo assistance team with your reference number for a manual tracking scan.